Payment OptionsText Notation
Discover Ways to Pay
Credit Cards
Cash
Pay Veterinary Costs Over Time with the CareCredit Credit Card*
CareCredit is a health and pet care credit card that gives you the ability to pay over time with flexible
financing options for purchases of $200 or more.*
Pay Over Time
Easy and flexible financing options to pay for out-of-pocket expenses over time.
Apply & get an instant credit decision
See if you prequalify with no impact to your credit score.
Get care & pay right away
If you’re approved, you can start using your CareCredit credit card immediately.
Continual Use
You can use your CareCredit credit card for veterinary care, as long as you have available credit. No need to reapply.
*Subject to credit approval by CareCredit. See carecredit.com for details.
Financial, No-Show & Late Policy Agreement
Payment & Card-on-File Policy
- I understand that a valid credit or debit card is required to be saved on file to schedule and receive services.
- I authorize Lower Columbia Veterinary Clinic to securely store my card information and charge it in accordance with this policy or with my approval for services rendered.
Surgery Deposit Policy
- I understand that, if I “no-show/miss” a scheduled surgery appointment,
- That moving forward, surgery appointments require a non-refundable deposit of $200 to schedule in the future.
- This deposit will be applied to the total cost of the surgery at the time of payment.
- If I no-show or fail to give at least 24 hours’ notice to cancel or reschedule, the deposit will be forfeited and will not be refunded.
- If I attend the appointment or cancel with sufficient notice, the deposit will be applied or rescheduled accordingly.
No-Show & Missed Appointment Policy
- A “No-Show” is defined as failing to arrive for a scheduled appointment without giving at least 24 hours’ notice.
- A $50 No-Show Fee will be automatically charged to the card on file for each missed appointment.
- If I miss three (3) consecutive appointments, I understand that future appointments will only be scheduled as drop-offs.
Late Arrival Policy
- If I arrive more than 10 minutes late to a 30-minute appointment, I understand that I may be asked to:
- Reschedule, or
- Wait until the team is available to see my pet. I acknowledge that this wait could range from 30 minutes to several hours depending on the clinic’s schedule.
- You may see a different doctor then whom you had originally scheduled with.
- If I arrive 20 minutes or more late, I understand that:
- I will be considered a No-Show,
- A $50 No-Show Fee will be charged to the card on file, and
- I will need to reschedule for a new appointment time.
Acknowledgment
We understand that unexpected things happen, and your time is valuable — just like ours and that of our other clients. These updates to our Financial, No-Show, and Late Arrival Policies are being made to help us better serve all of our patients by reducing last-minute cancellations, managing our schedule efficiently, and ensuring timely care for pets who need it.
Every missed or late appointment takes time away from another pet who could have been seen. Our goal is to create a fair and predictable schedule so that all animals receive the care they need, when they need it.
We’re committed to being transparent and flexible when we can, and we ask that you communicate with us if you’re unable to make your scheduled appointment. Your cooperation helps us support not just your pet, but the entire Lower Columbia Veterinary Clinic community.